Triangle Trip

Furthering my previous post highlighting issues with (Fly) Clear, below are two more missteps:

According (Fly) Clear, they would have Clear service at Los Angeles International Airport (LAX) by winter 2009. To me, winter 2009 has come and gone. December 21, 2009 is not winter 2009, it is actually winter 2010 (just look at all the winter Olympics schedules if you do not agree). Here we are, spring 2009 and I do not see any signs of (Fly) Clear at LAX. I visited the Clear website today and noticed LAX is now off the map (not even a “coming soon” city). How can (Fly) Clear stay in business when they cannot service the second most populated city in the US.

(Fly) Clear also announced that they have launched Clear services at JFK’s terminal 4. I am a frequent flier out of JFK’s terminal 4 and only realized last week that I could use the Clear service. I have been standing on the regular line all this time because I don’t see any Clear signage. How I found out that Clear actually launched in terminal 4 was when someone cut my line last week. There is a Clear station after you pass the initial ID screening. I thought Clear was supposed to help you bypass the ID screening process as most airports have a Clear agent standing right next to the ID screening TSA agent.

If Clear executives read all my post regarding (Fly) Clear to date, their service would grow in leaps and bounces. I should send them an invoice for my consulting services.

If you’re a global traveler from the US and need to check emails and have Internet access when you’re abroad, get a BlackBerry if you don’t already own one. I have been abroad and used local carriers (3, Telus, Telstra, Vodafone, etc.) for voice and data then found out my weekly bill was over US$100. The reason for the high fee is due to my data usage. Most international phone companies charge data by the kilobytes or megabytes of upload/download on your device.

The frugal way to get on the Internet and check emails is to leverage the BlackBerry network. If you have a BlackBerry plan from the US, your data service such as email, browsing and BlackBerry Messenger will be traveling on the BlackBerry network. International carriers will allow BlackBerry traffic to go through free of charge (they actually charge BlackBerry but you as the consumer don’t have to worry about it).

I recommend you buy a BlackBerry and join a BlackBerry data plan which is available for T-Mobile for around $40 a month with international roaming – $20 per month for US only (for the record, I am not compensated by T-Mobile or RIM for this post). If you already own a BlackBerry from Sprint, Verizon, etc., get your carrier to enable international BlackBerry service which is around $20 more per month. For the extra $20 a month, you’ll buy the piece of mind of having Internet and email without losing your pants. I have tried this approach in Canada, France, Hong Kong, and the UK, and did not see additional charges on my bill.

I don’t really understand the concept of banking airline miles on travel reward programs such as Asia Miles and Canada’s Air Miles. These programs seem like a consolidation of all your travel activities (miles, hotel stays, etc.) without the benefits from the airline or hotels. Another very minor advantage is you can also use your miles for other goods like travel gear and electronics, but many US airlines offer that type of redemption option.

What I am trying to say here is:  if you decide to bank Asian Miles on your Cathay Pacific flight from Hong Kong to Vancouver, you’ll only get Asian Miles but zero Marco Polo miles or benefits. I see the value in Asian Miles if you are flying all sorts of airlines throughout your life and want flexible redemption of miles/points. However, I don’t think you are getting the most out of the Asia Miles program if you only travel with one or two international airlines – say Cathay Pacific and ANA when you live in Hong Kong.

With the consolidation of US airlines and global alliances, all travelers should only need three frequent flier accounts to accumulate airline miles. Make sure your frequent flier account is on one of these alliances: Star Alliance, SkyTeam or OneWorld. Most of the major airlines in any country have membership with one of the alliances. For example, if you live in the Hong Kong, you will only need three accounts:  Cathay (OneWorld), China Southern or Korean Air (Skyteam), and ANA, Singapore Airlines or Thai (Star). You should bank all your air travel on one of the accounts. For redemption, you can easily book your flights on a member airline – i.e., use your Marco Polo miles to book a American ticket from Hong Kong to Chicago.

Once you have enough Marco Polo points in a year, you will get more benefits such as 25% to 100% more miles on every flight — something Asia Miles or Air Miles cannot offer. So forget the airline/hotel/car mileage consolidation programs and stick to an airline or alliance to make your miles pay off.