Triangle Trip

Captain G and Statusmonger made a follow up visit to Maikobe in Pasadena over the weekend. We noticed Maikobe had changed the format of its menu since our last visit from a month ago. The new menu is now simplified. Instead of a booklet type menu, it is on a laminated two sided sheet of plastic. Given the price on the menu, we think the new menu format devalues the Maikobe brand.

We also noticed the “Trust Me” meal was removed from the new menu. We wanted to try the “Trust Me” Omakase when we first visited Maikobe but didn’t really trust the chef at that point. We asked the manager, who was very attentive to us that evening, about the “Trust Me” menu and he promptly offered us to meet Chef Kengo, whose resume includes Masa in New York.

Chef Kengo greeted us and offered three “Trust Me” Omakase meals: $45, $55 and $75. Chef Kengo said $45 is the low end menu where you will get normal salad and rolls vs $55 and $75 where you will get a seafood salad and sashimi. There was also a sake pairing for $50 but we opted to just ask Chef Kengo for a sake recommendation.

Statusmonger and Captain G took the $55 which was extremely filling. We had seafood salad, top sirloin filet as well as the awesome Chilean seabass. Dessert was really delicious as well. Captain G opted for the Bavarian Cake which is a flan like cake with red beans. Statusmonger took the tofu cheesecake which was amazing.

We have dined at many Pasadena restaurants over the past four months and found Maikobe to be on the top end of the places we have visited. However, the Maikobe Omakase cannot be compared to Geisha House’s Omakase. Regardless, we believe Maikobe is one of the best Japanese restaurants in Pasadena — although there isn’t much competition. We will need to return for the Maikobe Tappanyaki next time.

Here’s a link to our previous post with other Pasadena restaurant reviews.

Statusmonger + Captain G

We all know that Vancouver is know for having good authentic Chinese food with famous chefs from Hong Kong. In addition, I think Vancouver has the best food selection in the world. All of restaurants (from French to Italian to Japanese) in Vancouver are authentic and fresh. I love the food so much, I visit Vancouver twice a year (well I also do some skiing while I am there).

Aside from falling into the typical tourist traps or overpriced meals or chain restaurants, below is a list of the restaurants (broken out by cuisine) I highly recommend you check out. Some of these restaurants are only known by locals.

Chinese:

Sun Sui Wah – Ok… this is quite commercial since they’ve an ad at the airport (YVR). There are two Sun Sui Wah locations: one in Richmond right by the airport and another near downtown. They are famous for their quails, Peking Duck and shark fin soup. They also have good Dim Sum as well. Definitely give them a try!

Fisherman’s Terrace – One of my favorite Chinese restaurants. Fisherman’s Terrace is located inside Aberdeen Place in Richmond (by the airport). Great Chinese food served family style. It is a bit pricey but definitely worth the price. It may be the best Chinese restaurant on this list.

Kirin Restaurant – There are 4 locations, I think the one in Richmond is the best. However, the one downtown has the best service. You can have Dim Sum in the afternoon and fine dining in the evening.

Lok’s Chinese Restaurant – Located in Kerrisdale, Vancouver. This restaurant could be a bit too north and west for travelers without a car. Lok’s offer casual to fine dining. I personally like the food here. Definitely worth a try if you’ve a car with you.

Victoria Chinese Seafood Restaurant – Located in downtown Vancouver off Melville Street. They serve Dim Sum in the afternoon and wide variety of dining specials in the evening. Victoria isn’t too expensive compared to the rest of the Chinese restaurants stated above.

French:

Le Gavroche – It is one of my favorites for fine dining. Le Gavroche has excellent food and good service.

Le Crocodile – It is one of the fine dining places in Vancouver. It has 20+ years of history. Definitely worth trying if you’re in a mood to spend some money for real French fine dining!

Chambar – Well… Not quite a French restaurant, more of a Belgium restaurant (but close enough). Chambar has great food, excellent wine selection and dessert.

Italian:

Amacord Restaurant – A fine dining place at Yaletown (one of my favorite areas for good food in Vancouver). Amacord offers fine dining and their lobster pasta is delicious – you must order it when you are there.

CinCin – Great Italian restaurant located in downtown Vancouver. It offers fine dining with great wine selection. It is located on Robson, Vancouver’s busiest and most touristy street.

Provence Marinaside – It is located in Yaletown which is fairly close to downtown. Great place for brunch and fine dining. Restaurant also offer a great view of the harbor.

Japanese:

Guu – An awesome place for Japanese Tapas and one of my favorite restaurants. There are multiple Guu locations. The Guu on Robson is the best but it’s packed from 6pm. The Guu on Thurlow is the original. The third Guu restaurant is in Richmond which is so-so. I usually show up at 5:30PM at Guu on Robson whenever I am in Vancouver!

Gyoza King – located on Robson as well, a few doors down from Guu. Gyoza King opens late. I recalled going there after 1AM and the place was still packed. Very similiar to Guu, Gyoza King has more alcohol (sake) selection. Their Gyoza is good too – hence the name.

Miko Sushi Restaurant – Located on Robson and offers a full Japanese menu. Miko Sushi has fresh fish and is one of my favorites.

Steakhouse & Fish

Blue Water Cafe – This is a place for great raw oysters! Blue Water Cafe is located in Yaletown and offers a great view of the marina. I highly recommend you sit outside on a sunny day. They also have good white wine pairing with the raw bar.

Hy’s Encore – A steakhouse located at the heart of downtown. Hy’s is on Hornby and looks like a cigar shop from the outside. The setting is dark and old – looks like an old church. Steak and garlic bread are great. We only had lunch at Hy’s but I am sure they are great for dinner as well. Hy’s Encore is also a place for power lunch!

There are so many reasons why Delta may be one of the worst US airlines.  Here are some of the most convincing:

1. ATL
2. Northworst Airlines merger (2 wrongs make a bigger wrong)
3. Everyone has status (Just look at a flight and you will qualify)

But at the top of the list is poor customer service administered by agents who are not empowered to make any decisions.  When was the last time you had to call Delta’s customer service line?  Quite likely it was the last time you flew on Delta.  Do you remember waiting somewhere in the ballpark of 40 minutes to talk a person?  You’re not alone.

I re-learned a few nuggets of wisdom recently.  My vacation was canceled by Delta’s automated ticketing service the day of the flight, and was followed by a $250 penalty fee and a requirement that I reuse the remainder of the fare solely towards the same destination.  Naturally, I wanted everything back and wouldn’t settle for less.

First of all, even if you don’t have status, don’t call the generic phone line.  That’s just silly.  Use their catchy 1-800 number (1-800-323-2323) for members, at a minimum and start saying “representative” like a robot.  In my experience, wait times will come down from nearly an hour to 10 minutes.

Second of all, don’t try getting what you want by being pitiful.  Everyone who call’s their call center is a sad story.  It doesn’t matter if you broke your leg and can’t go skiing now; they’re a business and they relish in the fact that they took your money without adding your weight to tare.  Delta screws thousands upon thousands of people each day and they know it – focus on that when you call.  In a cool and professional manner, convince them that they wronged you, even if you have to add a little editorial spin.

Third, if you’re trying to get something you probably don’t deserve, climb the ladder.  Ask to talk to a manger, and then their manager.  This isn’t Bank of America’s call center, their managers are standing right there and there are no policies about scheduling a callback.  If the manager is busy, tell them you’ll wait.  The rep will likely thank you, they dont have to take more calls and can sit in silence for 5 minutes.  If you ever end up talking to someone without a computer in front of them, you just hit oil.  It will take them enormous effort to corroborate every facet of your story, you can just wear them down; there will be no better opportunity.  And if they still can’t do what you’re asking for, either you’re a terrible negotiator or you’re asking for the impossible.

TermD out.