Triangle Trip

Let me preface this post by telling everyone that I really despise Avis for its poor customer service. I have not rented from Avis in over 10 years due to a really horrible experience at Newark Liberty International (EWR). Ironically this post is about renting from Avis’s Newark facility. I won’t get into the details on my horrible experience; I will save it for another post… Given the latest Avis offer, I may actually consider going back to them to give it a go.

As one of the options to go from Newark Liberty International Airport (EWR) to NYC, I used to recommend National Car Rental with their one-way rental program. However, National Car Rental has ended its one-way car rental offer between Newark and NYC for $25 a day – which was an awesome deal. Avis has recently picked up the one-way car rental promotion. This means you can rent an Avis car from Newark Liberty International (EWR) and drop it off in New York City for $25 plus taxes or rent the car from an Avis location in NYC and return it to EWR. Here’s the link to reserve at Avis. You can also call Avis and mention AWD #K462601.

The Avis offer only works if you’re going from EWR to NYC on Thursday or Friday and from NYC to EWR on Sunday or Monday. The reason for this offer is Avis needs to get its cars from EWR to NYC for the weekend rentals. As a renter, you’re essentially doing the driving for Avis.

You should also be aware of the following restrictions:

• One-way rental from EWR to NYC can only be picked up from Thursday after 1PM to Friday 10PM and it must be dropped off by Friday.
• One-way rental from NYC to EWR can only be picked up from Sunday after 3PM to Monday 10PM. The car must be dropped off by mid-night on Monday.

Also read the fine prints from the link.

It took about a week … but Delta finally responded with their own Elite Qualifying Miles offer (actually it’s Medallion Qualifying Miles aka: MQM). Delta has up the ante by offering TRIPLE MQM miles for flights between March 23, 2009 to June 15, 2009. Here’s the link for you to register if you’re interested.

HOWEVER, we believe this is a huge ghetto Delta scam. The Triple MQM announcement is a pubic relations play in response to UA, AA and Continental’s offers. Upon reviewing Delta’s ticket prices and fare class restrictions (see below), you will not qualify for double MQM unless you are willing to pay for an above average priced ticket. To get the triple MQM, you will need to pay an arm and a leg.

As a frequently flier between JFK/LAX myself, Delta’s round trip JFK/LAX flights are usually $280 which are L, U, and T classes. For the H, Q, K class bookings, you are looking at $400 to $500 for the round trip JFK/LAX ticket. I did not even bother looking at the other classes as they are last minute purchases or same day prices which can run $800+.

Furthermore, the fine print on the Delta offer states that you will not get your triple MQM bonus miles until 8 weeks after the promotion ends – so roughly mid-August.

In summary, Delta is making you pay for the MQM/Elite status. I am sure Delta will see a backlash from the public after this promotion ends. There will be many people out there who hasn’t read the fine print or the chart and believe they have earned status come August only to find they are only 1/3 of the way there.

Guess this offer is Delta’s way of saying: “caveat emptor” or “we found another way to scam you.”

Check out my previous posts for links to UA, AA and Continental’s offers. Continental by far is the most transparent and generous offer.

Everyone’s offering Elite Qualifying Miles… (Part 1)

Everyone’s offering Elite Qualifying Miles… (Part 2)

Most hotels charge $10 to $15 per night for Internet service. Furthermore, the Internet connections at hotels are spotty – especially wireless connections. Companies and consulting firms generally reimburse their employees for in-room Internet access because it is work related or expects the employee to be doing something billable when they are in their hotel rooms.

If you are frequent traveler staying at hotels and accessing the Internet for at least 5 nights a month, you have enough budget to get a mobile broadband card from Sprint or Verizon for the same price ($50 a month). The mobile broadband cards from Sprint and Verizon offer faster service and allow you to access the Web or your corporate network when your clients doesn’t allow you on their network. Additionally, you can access the Web and your corporate network while you’re idle at the airport or at a Starbucks. A full day Wifi pass at an airport or Starbucks is around $10.

So internal finance team or auditors, you need to wake up and smell the coffee. Let your consultants and employees charge in the $50 a month for a mobile broadband card because it actually saves your company and clients money. Five Internet access at a hotel, Starbucks, airport or any where for paid wifi will pay for the mobile broadband card monthly fee (of $50). Clients should also realize they are paying their consultants less when they reimburse for mobile broadband cards vs paying for the nightly Internet charges. I have used this business case at my prior employer and was able to get this through the corporate bureaucracy. I urge our readers to try the same. FYI, I own a Sprint card for nearly 3 years and love the freedom of mobile broadband.