Triangle Trip

United announced that they will offer Elite Qualifying Miles (EQM) from today to June 15, 2009 (here’s the link to register). With this promotion, you can make Premier Executive on UAL with 5 coast-to-coast trips. United obviously did this promotion in response to American Airline’s recently EQM promotion (here’s the link to register). Had you gone with UAL’s previous offer of paying for EQM or miles to gets status (see my previous post blasting on UAL for being desperate), you’d feel like a total fool.

So … will ghetto Delta be the next airline to offer a similar promotion? Delta did a similar promotion in 2008. It would not surprise me to see them counter UAL and AA in the next day or two.

All airlines have depreciated their mileage programs and offering fast track to obtaining status. What’s the value of earning actual miles and having loyalty to an airline? Hence we recommend you book hotel points with your credit cards (see previous post) and choose the most efficient way to travel as status does not matter on US airlines. The entire industry is heading to a bail out like banks, Detroit, etc.

If you are a Starwood Platinum member you have one of the best free tools out there at your disposal: The Platinum Concierge.

• Need tickets to a Broadway show?
• Need the name of a restaurant in South Beach Miami and have someone book it for you?
• Forgot to cancel a Starwood reservation and got charged a penalty?
• Need to get a room when the hotel is sold out?
• Need to escalate an issue you have with a hotel like bad service or being charged for goods inside the room?

I’ve used the Starwood Platinum Concierge service to find resolutions to all of these. The Platinum Concierge number is: 888-625-4991. Starwood’s excellent and responsive customer service makes them my favorite hotel loyalty program.

It has been awhile since we have written about rental cars. Similar to hotel reservation rules (see previous post), rental car companies do not penalize you if you do not show up for your car reservation. Since some rental car companies are using the Yield Management model to price their cars, we highly recommend you make your rental car reservations weeks in advanced to avoid higher fees. Unlike hotels, you don’t even have to cancel your reservation. Most rental car companies will just void your reservation without penalty if you don’t show up.

There are however exceptions to this rule. On major holidays like Memorial Day, Thanksgiving, Christmas, etc., some rental car companies will make you pre-pay for a day or the entire reservation. Check with your rental car company before confirming your reservation.