Triangle Trip

I recently got a new business credit card and started using it to purchase flights.  I swiftly bought a Virgin America ticket with the new credit card, no problems.  Next, I had to fill up gas, and like always I use a credit card to pay and in the more sketchy neighborhoods they always ask for zip code, so I prepared by getting the zip code, and actually the entire billing address.

Later that week, I purchased a United flight, and it asked me to input the billing address, so I entered my mailing address to see it if worked (since I had the card sent there), but no, it didn’t, I had to use the business mailing address and it worked.

I realized, Virgin America didn’t check the address at all.  I’ve recently purchased another VX ticket, and I don’t have the business address stored anywhere. For the extra security, I would be gladly take the burden of entering the correct address to the credit card.

For you readers out there, what about the other airlines?

Recently I lost my wallet one night (during a drunken stupor but that’s another story). The next day I had to book car service, a hotel, and take a flight out. But even without my wallet I was able to do all of these because I had a lost wallet contingency plan. Here are a couple steps I always take:

1) Keep your cash and credit cards separate. I always keep my cash in a money clip and my credit cards in a wallet. The reason being is if I lose one I’ll still have the other.

2) Always have a backup credit card and a backup bank account debit card. I always keep a backup credit card with no annual fee at home. I also have a backup bank account that I keep $100 in with a debit card I leave at home. This way I always have access to cash and credit in case I lost my wallet.

3) Always have your passport handy at home or in your bag even while traveling domestically. Your passport is probably going to the best candidate for a backup government issued ID. Also, if you lose your license while traveling you might face difficulties going through airport security without a backup ID handy.

And in case you lose your cell phone, always remember your username and password to your cell phone carrier’s website. That way you can lookup phone numbers you frequently dial on your online cell phone statement when you don’t have anyone’s phone number.

Lastly, for those of you who are looking to save money on accessories during this recession, I’ve found that this can replace the functionality of a money clip at a very low cost: the binder clip.

I have been at least a Premier Executive for United since 1998 – was Premier Exec 1K four times. After 11 years of being a Premier Executive, I was about 8,000 miles short of making status for 2009. Instead of downgrading me from Premier Exec to Premier (or even the ghetto Premier Associate status), UAL sent me an email telling me how I can buy 8,000 more miles to be a Premier member again.

What ever happened to customer loyalty or even customer retention in this down economy? Perhaps this is why I have switched my allegiance to other airlines. There’s only so much abuse you can take from an airline when they show you no loyalty or service. UAL needs to learn from Marriott – look at Statusmonger’s post from earlier this year.