Tag: hotel points
Five “must have” hotel benefits with your extended stay
by coach on Aug.12, 2010, under Business Travel, Hotels
Don’t be afraid to ask for the services that you’d normally have to earn or pay for at the hotel. Below are the things that you should ask for and would most likely get:
1. Ask for an upgraded room or simply a better room (like closer to the elevator or away from the ice machine, etc.). There’s no reason why your request wouldn’t be met.
2. Ask for a discounted or client rate by letting the staff know that you’ll be there for an extended period of time for a client. This works especially well if you are in a group (i.e., traveling with team members)!
3. Ask the hotel staff to book your future reservations so you don’t have to call or reserve online every week (don’t worry, you have up to the previous day of arrival or 6pm on the date of arrival to cancel for each reservation).
4. If the hotel charges for Internet, ask for the service to be complementary or get the hotel manager to get your hotel status to a level where it is free (see previous post). You may not get platinum status day one but it will help in the long run.
5. If you do not have hotel status, ask the manager to make it happen. We have gotten entry level silver and gold status at Hilton and SPG (Four Points, Sheraton, etc.) when we were rookies. Hotels still honor loyalty unlike airlines.
SPG finally posted Rollover Nights from 2009!
by coach on Feb.05, 2010, under Hotels
SPG has finally followed Delta’s lead (see Captain G’s previous post) and posted last year’s rollover nights to this year (2010). As you can see that I am a super loyal SPG member. I have already re-qualified for Starwood Platinum for 2011.
Looks like SPG was kind enough to also roll over hotel stays from 2009 to 2010; in addition to just hotel nights. Rollover stays is a hidden benefit which was not originally advertised.
Planet Hollywood, Las Vegas – SPG No More
by Terminal D on Jan.25, 2010, under Hotels, Vacation
A heads up to anyone with rewards reservations at Planet Hollywood in Las Vegas, as of last week they are no longer part of the Starwood (SPG) brand and will refuse you at reception. No word yet on whether SPG is providing compensation to those with reservations, but it doesn’t look good.
“The Planet Hollywood Hotel & Casino, A Sheraton Resort will be leaving the Starwood system on January 15, 2010. Reservations for dates on or after January 15, 2010, will not be eligible for Starwood Preferred Guest membership benefits, award redemption or accrual.” – SPG
Perhaps it’s the right time for SPG to step it up and broker a deal with the Bellagio!