Triangle Trip

It has been awhile since we have written about rental cars. Similar to hotel reservation rules (see previous post), rental car companies do not penalize you if you do not show up for your car reservation. Since some rental car companies are using the Yield Management model to price their cars, we highly recommend you make your rental car reservations weeks in advanced to avoid higher fees. Unlike hotels, you don’t even have to cancel your reservation. Most rental car companies will just void your reservation without penalty if you don’t show up.

There are however exceptions to this rule. On major holidays like Memorial Day, Thanksgiving, Christmas, etc., some rental car companies will make you pre-pay for a day or the entire reservation. Check with your rental car company before confirming your reservation.

I am a frequent car renter as I do not own a car myself. I use car rentals to earn airline miles to keep my frequent flyer accounts active as most have expiration rules. Car rental companies claim to be very flexible when it comes to earning points.

All car rental companies allow you to either:

1. Earn Car Rental points which can be converted to free rental days or upgrades
2. Earn Frequent Flyer miles
3. Earn hotel points

Of the three choices, the only one that is worthwhile is #2 — Frequent Flyer miles. Here are the reasons why:

1. Car rental points do not hold value. Most car rental companies (mainly Hertz) change their redemption policy on an annual basis and increases the number of points you need to get a free car rental or upgrade. All major car rental points expire after one year if you do not use them.
2. Although all car rental companies list hotels as partners but you do not get hotel points from your rental unless you are staying at the hotel. You will also need to book the hotel during your car rental or book the car rental from the hotel’s website. This is a huge scam. Most car rental companies will not give you any points if you do not meet the requirements which appears as fine print.

In summary, always bank frequent flyer miles whenever you rent a car. Additionally, bank it on Northwest’s WorldPerks account as NWA is the only airline that doesn’t carry a surcharge at Hertz, Avis, and National. All rental car companies will charge you $0.50 per day for accumulating points on other airline programs aside from Northwest.

Regardless if you’ve corporate accounts with Hertz, Avis, Budget, etc., National Car Rental offers the most flexibility when it comes to return locations.

Hertz and Avis offer one way rentals but they often want you to stick to the itinerary. Any last minute changes will cost you $75 to $100. National however allows you to return it to any of its regional locations.

I had a car from Hertz last month from LAX and needed to return to Burbank due to a flight change. Hertz wanted to charge me a drop off change fee of $75. I had to escalate the issue to a supervisor to get rid of the fee.

I had a car from National last week that was picked up from LAX and scheduled to be returned to Burbank. Due to my travel schedule change, I had to drop off the car at SNA. I rang. National and just told them about the change and they switched my return without hesitation. I actually didn’t have to call. National is very good about just accepting cars at their facility. I also had similar experience in NYC when I said I would return the car at the 43rd street facility and dropped it off at the 12th street lot.

National is flexible and they get business travel!